Assistance for Audio and Video Services
Analyze conversations in Real Time and present AI powered Customer Support and Sales Enablement information to agents and reps using the Speechly for Audio Services API.
Phrase & Topic Detection
Speechly can be trained to go beyond simple Keyword Detection to understand full Phrases and Topics.
Intent & Entity Detection
Our platform is able to pick up the Intent in customer conversations, along with Entities such as Names, Emails, Dates and Addresses.
With latency of only a few hundred milliseconds, agents and reps can react to new information efficiently.
Speechly’s Spoken Language Understanding™ API is built with a focus on easy integration to other platforms.
Prompts and Notifications
With Real Time insights, users of Speechly can build message Prompts to respond to important customer requests or activate Notifications for coaching agents and reps in Real Time.
Sentiment AnalysisComing soon
Our technology looks at how things are said, not just what is said.
Industries we Serve
Customer Service, Sales Enablement, and Video Communications
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