Speech Recognition in Grocery Market White Paper Published
Oct 01, 2019
1 min read
Speechly white paper on improving user experience through voice user interface in grocery eCommerce has been published.
We have published a new white paper with the title "How speech recognition can help grow ecommerce sales".
Grocery ecommerce is still in its infancy despite its fast growth in the past years. The share of shoppers who choose online channels when buying groceries is miniscule compared to the share of online shoppers say, in travel industry. We argue that this is due to bad user experience especially in the first shopping cart creation. Using voice in grocery ecommerce could make the shopping experience faster and more convenient and increase the amount of sales.
SOK, one of the biggest grocery retailers of the Nordic is using Speechly to power its grocery shopping list app. In the process of building the app together with SOK, we've learned a lot on how voice is best used in grocery retail, what are the biggest issues with voice technology in grocery vertical and what are the real-world benefits of voice technology for grocery retailers.
In the white paper, we'll share some of our learnings and give insight on how ecommerce in grocery retail has developed and why voice could best be leveraged. The white paper includes graphs and data points on grocery ecommerce especially in the Europe and is available completely for free.
Download White Paper
Voice & the Grocery Industry
Learn how voice is changing the way people shop for groceries.
Speechly is a YC backed company building tools for speech recognition and natural language understanding. Speechly offers flexible deployment options (cloud, on-premise, and on-device), super accurate custom models for any domain, privacy and scalability for hundreds of thousands of hours of audio.
Speechly has recently received SOC 2 Type II certification. This certification demonstrates Speechly's unwavering commitment to maintaining robust security controls and protecting client data.
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