Speechly Blog

case study

Combating Voice Chat Toxicity in VR Games: Speechly and Gym Class

Gym Class VR is a basketball game that was preparing to launch on Meta Quest after a very successful Beta. Voice chat is an important social element of the game, but the team noticed evidence of toxic behavior emerging. After trying speech recognition from cloud service providers, they quickly learned this was a cost-prohibitive approach and turned to Speechly.

Collin Borns

Mar 20, 2023

5 min read

voice tech

The Dirty Dozen - The Impact of 12 Types of Toxic Behavior in Online Game Voice Chat

Speechly surveyed over 1000 online gamers about toxic behavior in voice and text chat. The results show offensive names, trolling, bullying and annoying behavior top the list with the broadest impact. However, these behaviors are between 50%-200% more frequent in voice chat.

Collin Borns

Mar 09, 2023

3 min read

voice tech

Voice Chat is Popular with Gamers - It's also the Top Source of Toxic Behavior - New Report

Speechly commissioned a survey of a nationally representative sample of over 1000 gamers. The survey found that nearly 70% of gamers have used voice chat at least once. Of those, 72% said they've experienced a toxic incident. Read more today in the Full Report.

Otto Söderlund

Mar 08, 2023

3 min read

company news

Speechly Introduces New Conformer Speech Recognition Model and Expanded Whisper Offering

This week the Speechly team released two new product updates. These updates include a new conformer AI model as an update to our original LSTM models and an updated Whisper solution with coverage for 99 languages.

Antti Ukkonen

Feb 17, 2023

3 min read

voice tech

On-device vs Cloud Speech Recognition: Comparing Privacy, Cost, and Accuracy

Speech recognition technology has come a long way in recent years leading to more interest in deploying on-device solutions as an alternative to cloud-based solutions. Why? The benefits of improved privacy and lower cost without any impact in accuracy.

Antti Ukkonen

Feb 08, 2023

4 min read

use cases

ADL Report: Voice Chat Remains a Top Channel for Online Harassment

The annual ADL report about harassment in multiplayer video games showed a significant problem worsening. Voice Chat is once again a leading channel for concern.

Collin Borns

Jan 27, 2023

3 min read

use cases

ADL Report: Online Harassment In Games is Bad and Getting Worse

ADL's annual report about harassment in online multiplayer games paints a negative picture for young people and adults alike. Is 2023 the year the gaming industry will start to overcome these challenges?

Collin Borns

Jan 18, 2023

2 min read

use cases

The Hidden Power of Full-Duplex AI for Voice Assistants and Voice Chat Moderation

The most popular voice assistants (Alexa, Siri, Google) use half-duplex architectures, meaning the user and assistant must take turns to speak. However, Full-duplex systems employ real-time understanding where the system begins predicting the user intent from the very first word uttered, unlocking the ability for Proactive Content Moderation.

Hannes Heikinheimo

Dec 09, 2022

8 min read

company news

Speechly Introduces a Solution to the Voice Chat Moderation Gap at VOICE 2022

Voice chat is a popular feature in games, the metaverse, and social media networks but it comes with challenges like harassment and toxic behavior. This post breaks down our keynote at VOICE 22 exploring how Speechly helps solve these issues.

Collin Borns

Nov 17, 2022

1 min read